Privacy Policy
Effective Date: June 2, 2026
Innovative Home Renovations ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.IHRSeattle.com) or interact with us, including through SMS communications.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Express an interest in obtaining information about us or our services.
- Contact us via phone, email, or SMS.
- Submit forms on our website.
- Contact Information: Name, email address, mailing address, and phone number.
- Communication Data: Records of communications between you and us, including SMS messages and emails.
- To Provide Services: To facilitate home renovation projects, schedule consultations, and manage client relationships.
- To Communicate with You: To send you updates, appointment reminders, and respond to your inquiries.
- For SMS Marketing and Notifications: If you opt-in to receive SMS messages, we use your phone number to send text messages related to your project, promotional offers, and company updates.
- Consent: We will only send SMS messages to individuals who have explicitly opted in to receive them.
- Opt-Out: You can opt-out of receiving SMS messages at any time by replying "STOP" to any message you receive from us.
- Data Sharing: We will not share, sell, or rent your mobile phone number to third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except as required by law or to our SMS service providers (e.g., Twilio) solely for the purpose of delivering our messages to you.
- Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf (e.g., CRM platforms like HubSpot, SMS delivery services).
- Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
The personal information we collect may include:
2. How We Use Your Information
We use the information we collect or receive:
3. SMS Messaging Privacy
We value your privacy regarding SMS communications.
4. Disclosure of Your Information
We may share your information in the following situations:
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete the data we hold about you. To exercise these rights, please contact us using the details provided below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" and the updated version will be effective as soon as it is accessible.
8. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Innovative Home Renovations
Bennett Bottorff
3711 NE 45th Street, Suite 100
Seattle, WA 98105
Email: bennett@ihrseattle.com
Website: www.IHRSeattle.com